Returns & Exchanges

At THE MINTED PROJECT, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack Your Items

Securely place the items in their original box or mailer, ensuring all original tags and protective packaging are included.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing